There are a numerous benefits we have gained using the software, the main ones that stand out for us are:
Business Support resource saving which stood at 0.3 full time employees checking gas certificates. That resource can now be more efficiently utilised, We also make a saving on our Gas
Supervisor time which was 1.5 days per week checking certificates. Their time is better spent proactively managing our assets.
Due to the software’s automated certificate checking we are able to check certificates as soon as there are received and any issues are highlighted by the software immediately.
This has enabled us to reduced risks due to human error and has improved our ability to fulfil Duty of Care as prescribed by The Defective Premises Act 1972.
It has enabled us to improve our workflow. We are in the process of developing a number of reports by combining data held within the software with our work scheduling system to manage the time-line we have for managing our servicing process. For example for scheduling purposes the following rule applies: If a valid certificate does not exist in the software then the service/installation/capped gas did not happen. Our current process for raising the service jobs requires an element of manual checking.
We are expecting further resource savings once the reports are in place