Fife Council came to us as they were striving for 100% compliance for gas servicing, read how our software helped them to improve their ability to fulfil their duty of care.

The Benefits

There are a numerous benefits we have gained using the software, the main ones that stand out for us are:

Business Support resource saving which stood at 0.3 full time employees checking gas certificates. That resource can now be more efficiently utilised, We also make a saving on our Gas

Supervisor time which was 1.5 days per week checking certificates. Their time is better spent proactively managing our assets.

Due to the software’s automated certificate checking we are able to check certificates as soon as there are received and any issues are highlighted by the software immediately.

This has enabled us to reduced risks due to human error and has improved our ability to fulfil Duty of Care as prescribed by The Defective Premises Act 1972.

It has enabled us to improve our workflow. We are in the process of developing a number of reports by combining data held within the software with our work scheduling system to manage the time-line we have for managing our servicing process. For example for scheduling purposes the following rule applies: If a valid certificate does not exist in the software then the service/installation/capped gas did not happen. Our current process for raising the service jobs requires an element of manual checking.

We are expecting further resource savings once the reports are in place

Our current systems had too much scope for introducing errors due to the need for manual input. We needed a single source of truth for gas compliance, which we now have.
Brian Fairie
Team manager – Plumbing Gas and Solid fuel, Building Services

What makes TCWIN so different?

We help organisations improve their asset knowledge, instantly providing a smart solution for proactive asset and compliance management which ultimately improves safety and ensuring money is spent in the right place simultaneously saving your organisation money.