With World Water Day just around the corner, there’s no better time to talk about Legionella safety in social housing.
When it comes to Legionella, the stakes are far higher than paperwork might suggest. It’s not just about following guidance or checking temperatures – it’s about safeguarding lives. Water systems, from tanks to taps, can quietly harbour bacteria if left unmanaged. The challenge isn’t simply identifying the risk; it’s embedding control and visibility into every stage of the process.
For social housing providers, the stakes are even higher because residents are often more vulnerable — from older adults to people with health conditions and limited mobility. Plus the fact many properties and therefore utilities are older; with some having shared facilities, it can make water safety management more challenging.
At TCW, we help organisations turn static reports into living systems of assurance. Digital monitoring, automated alerts, and transparent audit trails allow housing providers and property managers to act before a risk escalates.
The Importance of Robust Compliance and Accurate Documents
Legionella compliance is underpinned by legislation, including the Health and Safety at Work Act 1974 and ACoP L8 (Approved Code of Practice). But compliance is not just about carrying out risk assessments; it’s about ensuring those assessments are correctly documented, regularly reviewed, and followed by appropriate action. And it’s exactly where TCW can help.
“We work with housing providers every day, helping them get their Compliance documents, including Legionella, verified and accessible” says TCW CEO – Ryan Dempsey. “We believe keeping an actionable record of water safety documents doesn’t have to be complicated, and we’re here to take the hassle out of it.”
Our approach connects Legionella management with your broader compliance framework – so that water safety data doesn’t sit in a silo, but feeds directly into your building safety case. With clear oversight, competent controls, and smart use of data, compliance stops being a reactive obligation and becomes an operational strength.
Because when we manage water systems with intelligence, we don’t just prevent bacteria. We build trust – and confidence that safety is more than a box ticked.
World Water Day: The Perfect Reminder
This World Water Day (22nd March) is the perfect excuse to check in on your water safety processes. When was the last time your Legionella risk assessment was updated? Are your compliance documents easy to find and fully accurate? If you’re not sure, that’s a sign it’s time for a refresh