Company
Revolutionising Hospitalilty
Roadchef selects TCW to bring together contractor and site data across its motorway services network, with safety at the centre of its digital transformation.
30 March 2024 · 3 min read
The argument
TCW Welcomes Roadchef as Newest Client
TCW, a provider of data management solutions, welcomes Roadchef as its newest client. The partnership marks an expansion into the hospitality sector and demonstrates how TCW's software can support organisations beyond its established work in social housing.
Roadchef, a provider of motorway services areas across the UK, has chosen TCW's data management software to streamline operations, establish a consistent approach across its sites and improve decision-making. Roadchef aims to use the technology to strengthen safety across its network of locations for its 52 million annual visitors.
“We are delighted to welcome Roadchef to the TCW community,” said Ryan Dempsey, CEO at TCW. “This partnership underscores our commitment to providing tailored solutions that empower businesses to unlock the full potential of their data. We are confident that our innovative software will enable Roadchef to drive operational efficiency, gain actionable insights, and elevate customer/employee safety within the hospitality sector.”
Connecting Information Across 30 Locations
TCW's software brings together data integration, analysis, visualisation and reporting to help organisations use their information to support their strategic objectives.
“We've selected TCW based on their renowned reputation as both an innovative and trustworthy leader in data management solutions,” said Roisin Morris, Director of Property and Development at Roadchef.
“At Roadchef, we take pride in being pioneers of innovation in our sector. We needed to ensure that the data we capture and analyse from the diverse array of contractors and organisations we engage with across our 30 locations is managed efficiently, sustainably, and with a priority on safety. TCW's platform boasts robust capabilities, and their unwavering commitment to customer success perfectly aligns with our values of being caring, uncomplicated, and positively obsessive. This partnership marks a significant step in our digital transformation journey. We are enthusiastic about the opportunities it presents and eagerly anticipate unlocking the full potential of our data with the dedicated support of TCW.”
Questions this Article Answers
Questions This Article Answers.
Use This Insight
Use This Insight.
If you are reviewing your current systems, ask:
- Map the contractors and organisations supplying data across every site.
- Check whether information is captured and analysed consistently between locations.
- Identify which reports help teams make timely safety and operational decisions.
- Agree how site teams will raise issues and review results as the service develops.